Make Friday a special day for your trainees.
Many centers have “casual Friday” for their agents, or some special perk going on at the end of the week. Why not do the same thing for you trainees?
Here are some ideas:

• Allow them to wear jeans if they normally must dress business or business casual.
• Play music in the training room. This works especially well if they are working independently on exercises as opposed to listening to a presentation. Of course, you’ll need to make sure that some trainees aren’t distracted.
• Send them home 15 minutes early with pay for working so hard during the week.
• Provide an afternoon popcorn snack.

Have a great Friday in your training class!
Note: This tip is provided by QATC Board Member Debbie Short of the United Methodist Publishing House. She may be reached at dshort@umpublishing.org.