ICMI Releases its 2010 ICMI Contact Center Workforce Management Report June 23, 2010 ICMI Releases its 2010 ICMI Contact Center Workforce Management Report sitemanager2012-05-17T18:50:22-04:00 Share This Story, Choose Your Platform! FacebookTwitterRedditLinkedInTumblrPinterestVkEmail Related Posts SESTEK joins QATC as a Silver Corporate Partner SESTEK joins QATC as a Silver Corporate Partner Natterbox and Playvox Join Forces to Simplify Sales & Contact Center Workforce Management Natterbox and Playvox Join Forces to Simplify Sales & Contact Center Workforce Management EvaluAgent Raises $20 Million to Fuel Continued Growth and Global Expansion in Contact Center Quality Assurance & Workforce Engagement EvaluAgent Raises $20 Million to Fuel Continued Growth and Global Expansion in Contact Center Quality Assurance & Workforce Engagement Global SaaS Company Centrical Partners with QATC Global SaaS Company Centrical Partners with QATC Sharing Bloom’s Taxonomy with support staff and management. Sharing Bloom’s Taxonomy with support staff and management.