The Call Center School serves as the QATC education partner, and brings its members a wide variety of educational programs relating to quality assurance and training. Check out our Educational Events listing to see upcoming educational programs.

A variety of educational programs using a wide mix of delivery mechanisms is available. For those of you that want to get away from the interruptions and "busyness" of the office environment in order to devote your full attention to the learning experience, there will be several traditional "classroom" courses from which to choose. But we realize not everyone can leave the office and attend classroom seminars, so we've also included a comprehensive curriculum of web seminars in our offerings, enabling you to learn from the comfort of your own office. And there are e-learning programs available too, for those that prefer to learn at their own pace.

Education Offerings

As one of the benefits of QATC membership, you will receive a free web seminar from The Call Center School – a $300 value.

An unlimited number of people from your site may attend each web seminar via a single web/audio connection, so bring your whole team!