The QATC Board of Advisors is composed of call center industry leaders and quality and training experts and provides leadership for QATC and directs many of its activities.

Todd Gladden -- ProCore Solutions
Christine Gorder -- Wells Fargo
Carmen Hodges -- MRIS
Allison Mai -- Coca-Cola
Sheri Palm -- Mark Travel
Hope Quillen -- Sentry Insurance
Justin Robbins -- Hershey Entertainment & Resorts
Debbie Short -- United Methodist Publishing House
Lori Spain -- Blue Cross Blue Shield of Kansas
Melissa Stump -- Deloitte
Penny Tootle -- Las Vegas Valley Water District
Jody Wall -- Duke Energy