Membership in QATC is available to anyone interested in the quality assurance and training functions in the call center. QATC members will:

  • Learn new and innovative ways to improve quality by networking with your peers and industry experts
  • Save time and money by gathering valuable information from one central repository where hundreds of your peers contribute proven ideas
  • Hear proven ideas and learn about training and coaching pitfalls to avoid
  • Keep on top of industry trends and technologies
  • Harness the power of industry professionals’ experience through our many educational offerings

QATC members receive an e-mail tip of the week, printed newsletter, access to members-only areas of our website and online forums, one free web seminar, and a discount on the popular QATC Annual Conference.

Click here for information on specific QATC membership benefits.